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 Manitoulin Wireless Sign Up

 
Customer Profile Information:

* Indicates a mandatory field

* First and Last Name: * Evening Phone: * Daytime Phone:
Daytime Phone Ext: * Mailing Address: Suite/Apt:
* City:
* Province: * Postal Code:
* Drivers License Number: * Email Address: Fax:
Site Service Information:
GPS Coordinates (if known) * Physical Street Address: Suite/Apt:
Latitude: Longitude:
* City: * Province: * Postal Code:
* On Site Contact(s): * On Site Phone  
 
* Do you own the property at the Service Location or rent?
Rent Own
If you Rent please provide:
Landlords Name: Landlords Phone:  
 
* Please provide detailed driving direction:

* Please provide additional information about the site:

  1. How many stories is your home? 1 2 Other Other Amount
  2. Do you have a steel roof? Yes No
  3. Do you have an old TV tower where equipment could be mounted?
    Yes No
  4. Is the area around your house dense forest with mature trees?
    Yes No

 

Service Plan:

Manitoulin Residential Wireless

  • $49.95/month including equipment rental
  • 6 month contract
  • One Time standard installation charge of $149.95
  • Up to 1.5 Mbps downstream, Up to 512 Kbps upstream
  • 5 Email accounts
  • No Charge Dialup connection if High Speed Connection fails

 

Monthly Payment Options:

I understand that an automatic payment method is required. I will provide Vianet with:
A Void cheque for automatic bank withdrawals
My credit card number for automatic billing
Note: Automatic payments may be set for the 10th or 21st day of the month.

 

Site Check and Installation Conditions:

Standard Installation includes:

  • Up to 100 feet of outdoor CAT5 cable run to a single location
  • Installation of CAT5 surge protector and grounding cable
  • Installation of an inline power injector

Non-Standard Installation includes:

  • Up to 250 feet of outdoor CAT5 cable run to a single location
  • Installation of a mast up to 50 feet
  • Installation of CAT5 surge protector and grounding cable
  • Installation of an inline power injector

For both Standard and Non-Standard installations the power injector is the point of demarcation. Any CAT5 runs from this point to the computer equipment will be the responsibility of the customer.

A Vianet technician will require access to the customer's property to install the required equipment.

Testing Fee:

A $60.00 testing fee applies in the following situations:

  • If a technician performs a site check in a non-qualifying area and determines no service is available
  • If a technician performs a site check in a qualifying area and determines a Standard Installation is required and the customer refuses to have service installed

 

Cancellation Policy:

Cancellations are processed at the end of each month. Vianet requires a minimum 10 days notice for cancellation of all residential services. Upon cancellation or termination of the wireless service it is the responsibility of the customer to have all pieces of equipment returned in good working order. If a Vianet technician or an authorized representative of Vianet is required to retrieve equipment from premises a $75.00 charge will apply. If the wireless equipment is not returned or a Vianet or an authorized representative of Vianet is not allowed to remove the equipment, an equipment charge of $500.00 will apply. If equipment is retrieved and found to be damaged a $500.00 equipment charge will apply. Charges for equipment not retrieved or damaged equipment will be applied to accounts within the next billing cycle.

 

Condition of Service and Use:

This online form constitutes an order of service by Vianet Internet Solutions. By submitting the online form you confirm the information you have provided to Vianet Internet Solutions is true to the best of your knowledge and that you are 18 years of age or older.

You understand that you are liable for the use of content, services and related products made available by the wireless service.

You agree to pay in full the monthly price of your service for a minimum of 6 months as well as the applicable one time activation fee. Where applicable you agree to pay the $60.00 Testing Fee.

You understand that an automatic payment method is required and agree to provide Vianet with your automatic payment information.

You understand and agree to the Site Check and Installation Conditions.

You understand and agree to the Cancellation Policy.

By submitting the online form below you agree to the Conditions of Service and use as stated above.

 

Additional Notes:

 

 

 
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