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FAQ's
Dialup Internet

All dialup accounts excluding the unlimited plan allow multiple logins.

All dialup accounts excluding the unlimited plan have roaming access.

Yes. A north american roaming plan is available. Contact Vianet for details.

Contact Vianet technical support at 1-800-788-0363.

IP addresses are dynamic.

A static IP address is available for an extra $10.00 /month (unlimited plans are not eligible).

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Cable Internet

No, but there will be additional charge for installation.

IP addresses are dynamic.

Static IP addresses are available with business cable internet packages.

DSL Internet

No, a second phone line is not required. High-speed DSL works with or without an active landline.

IP addresses are dynamic.

Static IP addresses are available with business high-speed DSL packages.

Contact Vianet technical support at 1-800-788-0363.

Personal Web Space

Contact Vianet technical support to activate your personal web space.

Extra space can be purchased in increments of 100 MB for $5.00 /month.

CGI or PHP scripting is only available with business hosting packages.

Contact Vianet technical support at 1-800-788-0363.

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