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  1-800-788-0363

Or Talk Directly With Our Expert

Hosting & Domains Administration - Orders & Inquiries (Mon-Fri: 8:00am - 4:30pm)

   1-800-788-0363 ext. 5214
FAQs
What are the email settings for my domain?

Use SMTP authentication if your ISP is not Vianet.

Standard Email Settings

Incoming Email Servermail.vianet.ca
Outgoing Email Serversmtp.vianet.ca
Usernameusername@domain.extension
WebmailVianet webmail

SMTP Authentication Settings

Outgoing Mail Serversmtp.vianet.ca
Port587
Usernameusername@domain.extension
What are the FTP settings for my domain?
FTP Serveryourdomain.extension
Port21
Usernameyourdomain.extension
What are the name server settings for my domain?

Your name servers should be set to the following if Vianet manages your DNS.

  • ns1.vianet.ca
  • ns2.vianet.ca
  • ns3.vianet.ca
  • ns4.vianet.ca
I have received a domain renewal notice that doesn't seem legit.

Contact Vianet hosting support at 1-800-788-0363 to determine the validity of the document.

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