Residential Services

At Vianet, we take pride in being able to provide our customers with the widest range of internet, telephone, television, and value-added services in communities throughout Ontario.

Residential Internet

With Vianet internet you can surf, download, stream, and play the way you want. Vianet has an internet service that can meet your needs.

Residential Telephone

Stay in touch with Vianet home phone service that's reliable and affordable.

Residential Television

Vianet delivers picture perfect TV, with the channels you really want and the most impressive HD.

Residential Value Added Services

Add-ons and upgrades that compliment your existing Vianet services.

From internet, to telephony, to TV, Vianet has all the telecom services available to meet the needs of your business.
Chat with us today and one of our professional commercial account managers will work with you to select the proper services to support your success.
Call 1-866-209-7326

Business Internet

With Vianet internet you can surf, download, stream, and play the way you want. Vianet has an internet service that can meet your needs.
Call 1-866-209-7326

Fibre Internet

Cable Internet

DSL Internet

Wireless Internet

Business Telephone

Stay in touch with Vianet home phone service that's reliable and affordable.
Call 1-866-209-7326

Business Television

Vianet delivers picture perfect TV, with the channels you really want and the most impressive HD.
Call 1-866-209-7326

Business Plans

With plans from Vianet, you can enjoy great services and watch the savings add up.
Call 1-866-209-7326

Domains & Hosting

Business Value Added Services

Add-ons and upgrades that compliment your existing Vianet services.
Call 1-866-209-7326

Support

Vianet's technical and customer service support comes from right here in Ontario. We work where we live and play.

Internet Support

Vianet offers lightning fast residential and business internet plans that include vibrant HD TV and crystal clear telephone service for one low monthly price.

Telephone Support

Vianet offers residential and business telephone plans that include vibrant HD TV and lightning fast internet service for one low monthly price.

Television Support

Vianet offers residential and business TV plans that include lightning fast internet and a crystal clear telephone service for one low monthly price.

Email

Email support page.

Domain & Hosting Support

Vianet's advanced hosting plans include one free domain registration.

Speed Test

Test out your network speed.

Accessibility Services

Vianet's technical and customer service support comes from right here in Ontario. We work where we live and play.

Accessibility Survey & Feedback

Accessibility Plan

Contact

Have a question, or need support? Connect with Vianet today and one of our representatives will be happy to assist you.

By Email

Have a question, or need support? Connect with Vianet today and one of our representatives will be happy to assist you.

Visit One of Our Locations

Have a question, or need support? Connect with Vianet today and one of our representatives will be happy to assist you.

Hardware Depots

Have a question, or need support? Connect with Vianet today and one of our representatives will be happy to assist you.

About Vianet

Internet, Telephone, and Television in Your Community.

Company History

Working Hard to "Permanently Close the Broadband Gap".

News & regulatory

Company and Industry Information.

Careers

Join our team!

Projects

Internet, Telephone, and Television in Your Community.

Legal

Policies, Terms, and Agreements.

Acceptable Use Policy

Billing Policy

Privacy Policy

Long Distance Terms & Conditions

Understanding Notice and Notice and the Copyright Modernization Act

VTone Service Agreement

Complaints, Assistance and Security

Our skilled CSRs are available to assist you with any concern you may have.

Start Page

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Cookie Settings

Cookie declaration

More information

Cookie Settings

Analytics

Live Help

Speed Test

Necessary Functions

Cookie declaration

Analytics

Cookie name	Description
_ga_N6MZ2H8TL4	A Google Analytics cookie used for tracking individual session data. This cookie allows Google Analytics to distinguish between different sessions and store information such as the number of visits, session duration, and source of the traffic. It helps in providing detailed insights into user behaviour on the website over multiple visits. This cookie is created for each unique user to ensure consistent and accurate session tracking.
_ga	A Google Analytics cookie designed to manage and track sessions. When a user visits a website for the first time through a specific browser, this cookie is created to log the session. If the user revisits the website using the same browser, the cookie identifies them as the same user, thereby maintaining continuity of session data. However, if the user accesses the website through a different browser, the cookie does not recognize them, and a new session is started. This allows for accurate tracking of user behaviour and sessions across multiple visits.

Cookie name

Description

_ga_N6MZ2H8TL4

A Google Analytics cookie used for tracking individual session data. This cookie allows Google Analytics to distinguish between different sessions and store information such as the number of visits, session duration, and source of the traffic. It helps in providing detailed insights into user behaviour on the website over multiple visits. This cookie is created for each unique user to ensure consistent and accurate session tracking.

_ga

A Google Analytics cookie designed to manage and track sessions. When a user visits a website for the first time through a specific browser, this cookie is created to log the session. If the user revisits the website using the same browser, the cookie identifies them as the same user, thereby maintaining continuity of session data. However, if the user accesses the website through a different browser, the cookie does not recognize them, and a new session is started. This allows for accurate tracking of user behaviour and sessions across multiple visits.

Live Help

Cookie name	Description
_chatwoot_session	Used by the Chatwoot Super Admin panel to persist the user session.
cw_conversation	This cookie lets Chatwoot persist the conversation when the contact navigates through the webpages or revisits the website later.

Speed Test by Ookla

Cookie name	Description
x-csrf-jwt	The x-csrf-jwt cookie helps protect your account from unauthorized access by ensuring that your requests are secure and authentic. This cookie is essential for maintaining a safe browsing experience by preventing malicious sites from making unauthorized requests on your behalf.

Essential

Cookie name	Description
PHPSESSID	The cookie is crucial for delivering the services offered on our website and for enabling you to utilize specific features. Without these cookies, certain services on our website cannot be provided. It does not involve any functionality related to user behaviour or personal information.
v_cs	This is a specific cookie to store your cookie consent preferences. This cookie is essential for the operation of our website. It ensures that we remember your consent choices, thereby complying with privacy regulations. This cookie does not collect or store any personal information or track user behaviour.

More Information

For further information regarding our cookie policy and the options available to you, please feel free to get in touch with us. We are here to answer any questions you may have.