Login to My Account to check dialup time usage.
All dialup accounts excluding the unlimited plan allow multiple logins.
All dialup accounts excluding the unlimited plan have roaming access.
Yes. A north american roaming plan is available. Contact Vianet for details.
Contact Vianet technical support at 1-800-788-0363.
IP addresses are dynamic.
A static IP address is available for an extra $10.00 /month (unlimited plans are not eligible).
SMTP authentication is not required unless you are using an ISP not associated with Vianet.
Email accounts have a 1 GB quota.
Login to mailtools to setup forwarding.
Login to mailtools to manage your spam filter settings.
Contact Vianet technical support at 1-800-788-0363.
Up to 100 MB. This includes the content of the message, attachments and any overhead created by the attachments.
Enable SMTP authentication in your email client or contact your current ISP to obtain their outgoing mail server information.
Enable SMTP authentication in your email client.
The file may have been renamed by the email account attachment handler on Vianet's mail server. Please remove the *.disabled portion of the file name to make it viewable.
Note: Your email account attachment handler can be disabled by logging into mailtools.
The message is addressed to you but not seen in the "To:" or "Cc:" field. The sender has used the Bcc (Blind Carbon Copy) field instead.
No, but there will be additional charge for installation.
IP addresses are dynamic.
Static IP addresses are available with business cable internet packages.
No, a second phone line is not required. High-speed DSL works with or without an active landline.
A setup guide can be found here.
IP addresses are dynamic.
Static IP addresses are available with business high-speed DSL packages.
Contact Vianet technical support at 1-800-788-0363.
Contact Vianet technical support to activate your personal web space.
100 MB of space.
Extra space can be purchased in increments of 100 MB for $5.00 /month.
CGI or PHP scripting is only available with business hosting packages.
Contact Vianet technical support at 1-800-788-0363.
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